Manufacturer of Hydraulic Presses

Making Headway Across a New Manufacturing Landscape

July 30, 2012

So the Great Recession is over, right?
Now we can all get bad to normal, right?

Try telling that to the companies of all sizes that are still going bust every day across North America. There’s no doubt that the business, and manufacturing landscape in particular, has changed beyond all recognition and likely will never be the same again.

In this new climate, companies need to make the best of their opportunities, and this means looking after your clients...because you can't afford to lose the one component that makes your company tick.

Here's our two best tips for keeping your clients happy and growing your business through the referrals that happy clients give.

Customer care:
Staying in touch with your clients and offering them a quality service is the single best way of keeping them happy, and by staying in touch, your business is keeping its ear to the ground for possible future opportunities.

After sales service and tech support:
One of the most frustrating aspects of business, especially when it comes to product sales is the lack of after sales service and tech support that some companies offer. Spending a lot of money on a product and being spoiled during the purchasing phase, only to be left alone if there's a problem can really leave a bad taste in your mouth...chances are that those clients will not be repeat customers.

As well as manufacturing exceptional quality H-Frame press and C-Frame hydraulic presses, RK Machinery, a Quebec-based company, are acutely aware of the need to offer clients exceptional service and support. This is why RK machinery has been in business for over 20 years.

For all your hydraulic press requirements, contact RK Machinery today.